Escalator & travelator Maintenance

Your system and you in good hands
At FAIN we not only take care of your system, but also of you. We want you to understand what you contract and that it suits your needs.

At FAIN we not only take care of the installation of escalators and travelators, but also their maintenance. In fact, currently, a large number of airports, train and metro stations or shopping centres have contracted their escalators’ maintenance with us.

Good preventive maintenance is key to ensuring reliability and safety, but also to avoid service interruptions and inconvenience to visitors. In this sense, FAIN contracts are configurable; this way, you will only contract what you need. On the one hand, you can choose the spare parts coverage you want; and on the other, you must select the service times coverage that is best suited to the nature of your facilities. Whatever coverage you choose, at FAIN, we work #CommitedToYou and fulfilling our 10 quality commitments.

In addition, remember that we maintain escalators regardless of their brand. We are the genuine multi-brand expert!

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Tailor-made maintenance

Our contracts are configurable to ensure that you contract what you need. On the one hand, choose the spare parts coverage you need; and on the other, the service times coverage that best suits your needs.
Whatever coverage you choose, we are #CommitedToYou, and we prove it to you every day by fulfilling our 10 quality commitments.

# NORMAL CONTRACT TODO RIESGO
1 Select your spare parts coverage
# 365. 365 PLUS. STAR CONTRACT STAND-BY SERVICE
1 24/7 Telephone service
2 24/7 Breakdown repairs
3 Repair hours: 9:00 - 19:00
4 Repair hours: 9:00 - 21:00
5 Repair hours: 24h
6 In-person service (based on the customer's needs)

And... whatever you contract, enjoy

  • ARRIVE AT BREAKDOWNS IN 2H (within your contracted service time)
  • CLAIM RESPONSE IN 24H
  • CIVIL LIABILITY INSURANCE UP TO 12 MILLION
  • COMMITMENT OF 99% AVAILABILITY OF YOUR SYSTEM 99% OF THE TIME
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We want to help you!

We are at your disposal 24/7. Do you have any queries? Do you need a quote? Would you like to know more about our services?

Contact us
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#CommitedToYou for 10 reasons

Discover our 10 quality commitments, and start to enjoy them as soon as possible!

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