Lift maintenance in Gibraltar

In FAIN we know that safety and comfort are two indivisible parts of the same service, so in addition to performing regular maintenance of facilities and equipment, we are always available for whatever you need.

En 2007, nuestra delegación de Gibraltar abrió sus puertas. Este centro da asistencia también a localidades gaditanas limítrofes, como Algeciras o La Línea de la Concepción.

Allí hemos participado en proyectos tan ambiciosos como el equipamiento y mantenimiento de ascensores para el Hotel Casino Yacht o el Edificio Ocean Village, emblemáticos y lujosos inmuebles situados a las puertas del Mediterráneo. ¡Acogen a más de 750.000 visitantes cada año!

Nuestro catálogo de productos es muy extenso: ascensores, escaleras mecánicas, pasillos móviles, montacargas, puertas automatizadas, etc. Además, recientemente hemos lanzado una línea de ascensores absolutamente revolucionarios en el sector, tanto por su diseño como por su capacidad para funcionar con placas solares y regenerar energía: ION, ION Green e ION Solar.

En FAIN también estamos comprometidos con el medio ambiente. Creemos que el ‘cero emisiones’ es posible y pensamos que, si vivimos en un país con tantas horas de luz al año, es nuestra responsabilidad aprovecharlo.

Además, apostamos por la transparencia y por la comunicación fluida y directa. Todos los teléfonos móviles de todos los responsables de FAIN están operativos 24/7. Nos encontrarás al otro lado, dispuestos a atender tus inquietudes con nuestra indiscutible vocación de servicio. ¿Hablamos?

https://fain.es/wp-content/uploads/2020/09/375-1.jpg

Is your elevator a problem?

If your elevator spends more time stopped than running, usually it is either a very old lift that needs to be upgraded or it is poorly maintenance.
Consult with FAIN, we will make a complete and free audit of your elevator to offer you the most appropriate solution.
Enjoy your elevator again.

https://fain.es/wp-content/uploads/2019/02/FAIN_CONTROLCENTER_TAMARAARRANZ_ENE2018_003-1-scaled.jpg

contact information (Gibraltar branch)

Address
2nd Floor Heritage House, 235 Main Street, GX11 1AA Gibraltar, Gibraltar

24-hour phone service
956 54 36 34

https://fain.es/wp-content/uploads/2020/09/FAIN-CONTACT-CENTER_tamara-arranz_009-scaled.jpg

Business Hours

Monday: 9:00–19:00
Tuesday: 9:00–19:00
Wednesday: 9:00–19:00
Thursday: 9:00–19:00
Friday 9:00–19:00

24-hour technical service

https://fain.es/wp-content/uploads/2020/09/Captura-de-pantalla-2020-10-13-a-las-10.46.02-1.png

What are the hiring options?

To adjust the contract to your real needs and your budget, FAIN offers you a flexible contracting model, in which you will select separately the spare parts coverage and the service hours.

Contact us
# NORMAL CONTRACT OPTIMUS COMPREHENSIVE
1 Select your spare pieces coverage
# 24H RESCUES 24H RESCUES PLUS STAR CONTRACT PERMANENCY SERVICE
1 24H/365D Rescues
2 24H/365D telephone assistance
3 365D Breakdowns Repair
4 Repair hours: 9:00 - 19:00
5 Repair hours: 9:00 - 21:00
6 Repair hours: 24h
7 On-site service (according to customer needs)

And... whatever you hire, you will also enjoy benefits such as

  • RESCUES WITHIN 30'
  • 2H ASSISTANCE FOR AVERIES (within your contracted schedule)
  • RESPONSE TO COMPLAINTS WITHIN 24H
  • LIABILITY INSURANCE UP TO 12 MILLION
  • COMMITMENT TO THE AVAILABILITY OF YOUR ELEVATOR 99% OF THE TIME

Comprehensive maintenance services in Gibraltar

Good maintenance not only extends the life of your elevator, it also allows it to be in use for longer, making your life easier. Not everyone needs the same thing, that's why at FAIN we customize your contract and adapt it to your needs, so that you don't hire more than you need.

We know that Gibraltar has a large number of foreign residents. In fact, when you contact our Customer Service Center you can choose the language in which you wish to be attended (Spanish, Catalan, French or English). On the other side of the phone, email, Twitter or WhatsApp, you will find an operator who will assist you 24 hours a day, with a strong vocation of service.

Our position as a leader in the elevator maintenance market gives us access to a large stock of spare parts, speeding up incident resolution times. In fact, we have an experienced team of people in charge of the purchase of materials, in addition to having a specific warehouse for the logistics and storage of it.

And best of all: we offer you a multi-brand maintenance service, 365 days a year, to guarantee the availability of your equipment, as well as your safety and comfort. Are you in?