{"id":53667,"date":"2026-04-10T16:27:43","date_gmt":"2026-04-10T14:27:43","guid":{"rendered":"https:\/\/fain.es\/blog\/fain-posa-el-focus-en-la-transparencia-i-lhonestedat-cap-al-client\/"},"modified":"2026-04-10T16:27:45","modified_gmt":"2026-04-10T14:27:45","slug":"fain-posa-el-focus-en-la-transparencia-i-lhonestedat-cap-al-client","status":"publish","type":"post","link":"https:\/\/fain.es\/ca\/blog\/fain-posa-el-focus-en-la-transparencia-i-lhonestedat-cap-al-client\/","title":{"rendered":"FAIN posa el focus en la transpar\u00e8ncia i l&#8217;honestedat cap al client"},"content":{"rendered":"\n<p>A FAIN Ascensors mana la transpar\u00e8ncia del treball realitzat, aix\u00ed com la transpar\u00e8ncia amb el client. En aquest sentit, estem <strong>disponibles 24\/7<\/strong> els 365 dies de l&#8217;any, i oferim acc\u00e9s a un <strong>portal web per a clients<\/strong> amb informaci\u00f3 disponible i auditada, com els comunicats de manteniment (que, per a m\u00e9s veracitat, inclouen lectura del BIDI i la geolocalitzaci\u00f3 del t\u00e8cnic). D&#8217;altra banda, fem <strong>fotos de l&#8217;abans i el despr\u00e9s<\/strong> quan col\u00b7loquem peces, enregistrem les trucades de comprovaci\u00f3 de la l\u00ednia M2M, etc.  <\/p>\n\n<p>I anem m\u00e9s enll\u00e0: Sabies que, de moment, som l&#8217;\u00fanica empresa del sector que constantment sol\u00b7licita <strong>valoracions p\u00fabliques<\/strong> a la plataforma <a href=\"https:\/\/es.trustpilot.com\/review\/fain.es%2Fhome.html?page=5\" target=\"_blank\" rel=\"noreferrer noopener\">Trustpilot<\/a> ? A m\u00e9s, posem a disposici\u00f3 dels nostres clients m\u00faltiples canals de comunicaci\u00f3 per fer-nos arribar les vostres opinions, queixes i valoracions. Perqu\u00e8 la <strong>transpar\u00e8ncia<\/strong> \u00e9s la nostra nota diferenciadora, i intentem implementar-la a tots els nostres processos.  <\/p>\n\n<p>Si sou d&#8217;aquelles persones que no nom\u00e9s es preocupen pel producte i pel preu, sin\u00f3 tamb\u00e9 per treballar amb <strong>empreses serioses, \u00e8tiques i transparents<\/strong> , aquest article \u00e9s per a tu. No t&#8217;ho perdis!<\/p>\n\n<h2 class=\"wp-block-heading\">Valoracions a Trustpilot<\/h2>\n\n<p>Trustpilot \u00e9s una comunitat d&#8217;opinions en l\u00ednia que posa en contacte les empreses i els consumidors a trav\u00e9s dels <strong>comentaris reals<\/strong> dels clients sobre les seves experi\u00e8ncies de compra i servei.<\/p>\n\n<p>FAIN Ascensors est\u00e0 present en aquesta plataforma, on els nostres clients ens donen un <strong>4 sobre 5 punts<\/strong> . I no en tenim prou amb &#8216;estar&#8217;; l&#8217;equip del nostre <strong>Centre d&#8217;Atenci\u00f3 al Client<\/strong> realitza di\u00e0riament una escolta activa llegint, contestant i fent seguiment de tota queixa o inquietud que sorgeixi per part dels nostres clients. <\/p>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"627\" src=\"https:\/\/fain.es\/wp-content\/uploads\/2023\/09\/Trustpilot-Review-Hotel-El-Paraiso.png\" alt=\"Valoraci&#xF3; Trustpilot.  \" class=\"wp-image-30471\" srcset=\"https:\/\/fain.es\/wp-content\/uploads\/2023\/09\/Trustpilot-Review-Hotel-El-Paraiso.png 1200w, https:\/\/fain.es\/wp-content\/uploads\/2023\/09\/Trustpilot-Review-Hotel-El-Paraiso-768x401.png 768w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/figure>\n\n<p>T&#8217;interessa saber com actuem davant de les valoracions rebudes?<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Davant les POSITIVES<\/strong> , agra\u00efm el comentari i traslladem la felicitaci\u00f3 al t\u00e8cnic o comercial corresponent (de vegades els clients volen recon\u00e8ixer la seva bona feina a t\u00edtol individual).<\/li>\n\n\n\n<li><strong>Davant les NEGATIVES<\/strong> , escoltem el client, resolem les seves queixes, corregim els nostres errors (si n&#8217;hi hagu\u00e9s) i modifiquem els nostres protocols per millorar.<\/li>\n<\/ul>\n\n<p>Per\u00f2 respondre, responem a totes!<\/p>\n\n<h2 class=\"wp-block-heading\">Altres canals de comunicaci\u00f3<\/h2>\n\n<p>M\u00e9s enll\u00e0 de Trustpilot, a FAIN Ascensors posem a disposici\u00f3 dels nostres clients m\u00faltiples canals perqu\u00e8 ens facin arribar els seus avisos d&#8217;avaria, sol\u00b7licituds de pressupost, queixes, reclamacions i valoracions del servei:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Tel\u00e8fon<\/li>\n\n\n\n<li>Whatsapp<\/li>\n\n\n\n<li>Xarxes socials<\/li>\n\n\n\n<li>E-mail<\/li>\n\n\n\n<li>Ressenyes de Google<\/li>\n\n\n\n<li>La figura del Defensor del client ( <a href=\"mailto:defensor.cliente@fainascensores.com\" target=\"_blank\" rel=\"noreferrer noopener\">defensor.client@fainascensores.com<\/a> )<\/li>\n<\/ul>\n\n<p>Totes les queixes, independentment del canal per on arribin, es responen en el <strong>termini m\u00e0xim de 24 hores<\/strong> . Es fa una an\u00e0lisi individualitzada del contingut de cadascuna: se n&#8217;estudia l&#8217;origen, s&#8217;analitza amb les persones implicades i s&#8217;exploren vies tant per corregir situacions indesitjades com per evitar que es repeteixin en el futur. <\/p>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1708\" src=\"https:\/\/fain.es\/wp-content\/uploads\/2023\/09\/FAIN-CONTACT-CENTER_tamara-arranz_008-1-scaled.jpg\" alt=\"\" class=\"wp-image-27544\" srcset=\"https:\/\/fain.es\/wp-content\/uploads\/2023\/09\/FAIN-CONTACT-CENTER_tamara-arranz_008-1-scaled.jpg 2560w, https:\/\/fain.es\/wp-content\/uploads\/2023\/09\/FAIN-CONTACT-CENTER_tamara-arranz_008-1-768x513.jpg 768w, https:\/\/fain.es\/wp-content\/uploads\/2023\/09\/FAIN-CONTACT-CENTER_tamara-arranz_008-1-1536x1025.jpg 1536w, https:\/\/fain.es\/wp-content\/uploads\/2023\/09\/FAIN-CONTACT-CENTER_tamara-arranz_008-1-2048x1367.jpg 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/figure>\n\n<p>No en va, les queixes i les reclamacions rebudes es presenten davant del <strong>Comit\u00e8 de Direcci\u00f3<\/strong> codificades i ens ajuden a millorar: s\u00f3n motiu de canvi de processos, millores de productes i serveis i fins i tot de reestructuracions organitzatives.<\/p>\n\n<p>Abans de donar-les per tancades, l&#8217;Equip del <strong>Defensor del client<\/strong> contacta personalment amb els reclamants per saber si n&#8217;han quedat satisfets amb el seguiment i la resoluci\u00f3 donada a cada cas.<\/p>\n\n<p>Per descomptat, com qualsevol altra empresa de serveis, des de FAIN hem apr\u00e8s a <strong>relativitzar les cr\u00edtiques<\/strong> , especialment les infundades. Som conscients que molts ve\u00efns no estan assabentats del que passa a les seves Comunitats de Propietaris i, moltes vegades, s&#8217;avancen a obrir queixes sense coneixement de l&#8217;estat de la situaci\u00f3. <\/p>\n\n<p>Per posar un exemple: s\u00f3n moltes les ocasions en qu\u00e8 l&#8217;Administraci\u00f3 de Finques t\u00e9 sobre la taula des de fa mesos un pressupost de FAIN per a una reparaci\u00f3 o modernitzaci\u00f3 necess\u00e0ria o qualsevol altra proposta de soluci\u00f3 al seu problema, per\u00f2 els problemes (cont\u00ednues avaries a l&#8217;ascensor, etc.) persisteixen en <strong>no arribar a discutir, votar ni acceptar<\/strong> els nostres pressupostos i suggeriments.<\/p>\n\n<h2 class=\"wp-block-heading\">Objectiu: Ser la millor empresa de serveis<\/h2>\n\n<p>Aix\u00ed mateix, cal acceptar que el 100% del servei no dep\u00e8n de nosaltres. De vegades els prove\u00efdors fallen, els paletes no s\u00f3n del tot professionals, els t\u00e8cnics s\u00f3n humans i cometen errors, etc. Tot i aix\u00f2, des de FAIN no persistim en la nostra m\u00e0xima d&#8217; <strong>oferir el millor servei<\/strong> per satisfer les demandes dels nostres clients.  <\/p>\n\n<p>Com recordareu, treballem amb <strong>3 objectius estrat\u00e8gics<\/strong> :<\/p>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"945\" src=\"https:\/\/fain.es\/wp-content\/uploads\/2023\/09\/Objetivos_FAIN-1-2-scaled.jpg\" alt=\"\" class=\"wp-image-27546\" srcset=\"https:\/\/fain.es\/wp-content\/uploads\/2023\/09\/Objetivos_FAIN-1-2-scaled.jpg 2560w, https:\/\/fain.es\/wp-content\/uploads\/2023\/09\/Objetivos_FAIN-1-2-768x284.jpg 768w, https:\/\/fain.es\/wp-content\/uploads\/2023\/09\/Objetivos_FAIN-1-2-1536x567.jpg 1536w, https:\/\/fain.es\/wp-content\/uploads\/2023\/09\/Objetivos_FAIN-1-2-2048x756.jpg 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/figure>\n\n<p>Un dels nostres objectius \u00e9s, precisament, &#8216; <strong>Ser la millor empresa de serveis&#8217;<\/strong> . Des de FAIN creiem que la millor empresa de serveis no \u00e9s la que compta amb zero incid\u00e8ncies (cosa id\u00edl\u00b7lica), sin\u00f3 la que treballa sense parar per donar a tots els problemes que sorgeixin la millor i m\u00e9s r\u00e0pida soluci\u00f3. <\/p>\n\n<p>En aix\u00f2, honestament, intentem ser <strong>els m\u00e9s eficients del sector<\/strong> . Perqu\u00e8 les empreses, sobretot, han de ser decents, honrades, compromeses i estar disposades a resoldre els problemes reals de la gent. <\/p>\n\n<p>Si vols confiar en nosaltres i en els nostres serveis, ens trobar\u00e0s al llarg de tota la geografia espanyola, i fins i tot a l&#8217;estranger, contacta&#8217;ns!<\/p>\n\n<p>T&#8217;esperem!<\/p>\n\n<div class=\"d-none\" id=\"texto-form-campana\" data-campana=\"no\" data-test=\"mio\"><\/div>\n<form id=\"form-cta-lift\" data-tipo=\"landing\" class=\"form-cta-lift-landing-general\">\n\t<div class=\"row text-left\">\n\t\t<div class=\"col-6 form-group px-1 px-md-3 px-1 px-md-3\">\n\t\t\t<label for=\"Lead___FirstName\" class=\"sr-only\">Nom<\/label>\n\t\t\t<input type=\"text\" name=\"Lead___FirstName\" class=\"form-control\" id=\"Lead___FirstName\" placeholder=\"Nom\">\n\t\t<\/div>\n\t\t<div class=\"col-6 form-group px-1 px-md-3\">\n\t\t\t<label for=\"Lead___LastName\" class=\"sr-only\">Cognoms<\/label>\n\t\t\t<input type=\"text\"\n\t\t\t\tname=\"Lead___LastName\"\n\t\t\t\tvalue=\"\"\n\t\t\t\tsize=\"40\"\n\t\t\t\tclass=\"form-control\"\n\t\t\t\tid=\"Lead___LastName\"\n\t\t\t\tplaceholder=\"Cognoms\">\n\t\t<\/div>\n\t\t<div class=\"col-6 form-group px-1 px-md-3\">\n\t\t\t<label for=\"Lead___Email\" class=\"sr-only\">Email<\/label>\n\t\t\t<input type=\"email\" name=\"Lead___Email\" class=\"form-control\" id=\"Lead___Email\" placeholder=\"Email\">\n\t\t<\/div>\n\t\t<div class=\"col-6 form-group px-1 px-md-3\">\n\t\t\t<label for=\"Lead___MobilePhone\" class=\"sr-only\">Tel\u00e8fon<\/label>\n\t\t\t<input type=\"tel\" name=\"Lead___MobilePhone\" class=\"form-control\" id=\"Lead___MobilePhone\" placeholder=\"Tel\u00e8fon\">\n\t\t<\/div>\n\t\t<div class=\"col-6 form-group px-1 px-md-3\">\n\t\t\t<label for=\"Lead___Funcion__c\" class=\"sr-only\">Quina funci\u00f3 et descriu millor?<\/label>\n\t\t\t<select name=\"Lead___Funcion__c\" class=\"form-control custom-select\" id=\"Lead___Funcion__c\">\n\t\t\t\t<option value=\"\">Quina funci\u00f3 et descriu millor?<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"05\">Porter\/Conserge<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AD\">Administrador<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"EM\">Empleat<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"EX\">Extern a la finca<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"MA\">Manteniment<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"PE\">President<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"PR\">Propietari<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"RE\">Recepci\u00f3\/Vigilant<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"SE\">Secretari<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"VE\">Ve\u00ed<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"VI\">Vicepresident<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"XX\">Un altre<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"JO\">Cap d'obra<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"RP\">Responsable de Compres<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"EO\">Encarregat d'obra<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"DF\">Direcci\u00f3 Facultativa<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t<div class=\"col-6 form-group px-1 px-md-3\">\n\t\t\t<label for=\"subtipo__c\" class=\"sr-only\">Selecciona un producte<\/label>\n\t\t\t<select name=\"Subtipo__c\" class=\"form-control custom-select\" id=\"subtipo__c\">\n\t\t\t\t<option value=\"\">Selecciona un producte<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Finca sin ascensor\">Finca sense Ascensor<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Mantenimiento\">Manteniment<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Reparaci\u00f3n\">Reparaci\u00f3<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Modernizaci\u00f3n\">Modernitzaci\u00f3<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Sustituci\u00f3n\">Substituci\u00f3<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Obra nueva\">Obra Nova<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Servicios digitales\">Serveis Digitals<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Plataformas\/0,15\/Otros\">Plataformes\/0,15\/Altres<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Salvaescaleras\">Salvaescales<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t<div class=\"col-12 form-group\">\n\t\t\t<label class=\"d-none\" for=\"DetallatuconsultaAviso\"><\/label>\n\t\t\t<textarea id=\"DetallatuconsultaAviso\"\n\t\t\t\tname=\"DetallatuconsultaAviso\"\n\t\t\t\tclass=\"form-control campoFormulario\"\n\t\t\t\tplaceholder=\"Detalla la teva consulta\"><\/textarea>\n\t\t<\/div>\n\t\t\t\t\t\t<div class=\"col-12 form-group px-1 px-md-3\">\n\t\t\t<label for=\"Lead__Direccion\" class=\"custom-direccion-label\">Escriu la teva adre\u00e7a<\/label>\n\t\t\t<input type=\"text\"\n\t\t\t\tname=\"Lead__Direccion\"\n\t\t\t\tclass=\"form-control d-none\"\n\t\t\t\tid=\"Lead__Direccion\"\n\t\t\t\tplaceholder=\"Escriu la teva adre\u00e7a\"\n\t\t\t\tautocomplete=\"off\">\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"collapse row\" id=\"collapseDirections\">\n\t\t<div class=\"col-6 form-group px-1 px-md-3\">\n\t\t\t<label for=\"Lead___Street_Number\" class=\"sr-only\">N\u00famero de portal<\/label>\n\t\t\t<input type=\"text\"\n\t\t\t\tname=\"Lead___Street_Number\"\n\t\t\t\tclass=\"form-control\"\n\t\t\t\tid=\"Lead___Street_Number\"\n\t\t\t\tplaceholder=\"N\u00famero de portal\"\n\t\t\t\tautocomplete=\"off\">\n\t\t<\/div>\n\t\t<div class=\"col-6 form-group px-1 px-md-3\">\n\t\t\t<label for=\"Lead___City\" class=\"sr-only\">Ciutat<\/label>\n\t\t\t<input type=\"text\" name=\"Lead___City\" class=\"form-control\" id=\"Lead___City\" placeholder=\"Ciutat\" autocomplete=\"off\">\n\t\t<\/div>\n\t\t<div class=\"col-6 form-group px-1 px-md-3\">\n\t\t\t<label for=\"Lead___State\" class=\"sr-only\">Prov\u00edncia<\/label>\n\t\t\t<select name=\"Lead___State\"\n\t\t\t\tclass=\"form-control custom-select\"\n\t\t\t\tid=\"Lead___State\">\n\t\t\t\t<option value=\"\" disabled selected>Escull la teva prov\u00edncia<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"\u00c0laba\" data-code=\"01\">\u00c0laba<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Albacete\" data-code=\"02\">Albacete<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Alacant\" data-code=\"03\">Alacant<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Almeria\" data-code=\"04\">Almeria<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"\u00c0vila\" data-code=\"05\">\u00c0vila<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Badajoz\" data-code=\"06\">Badajoz<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Balears\" data-code=\"07\">Balears<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Barcelona\" data-code=\"08\">Barcelona<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Burgos\" data-code=\"09\">Burgos<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"C\u00e0ceres\" data-code=\"10\">C\u00e0ceres<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Cadis\" data-code=\"11\">Cadis<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Castell\u00f3\" data-code=\"12\">Castell\u00f3<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Ciutat Real\" data-code=\"13\">Ciutat Real<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"C\u00f2rdova\" data-code=\"14\">C\u00f2rdova<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"La Corunya\" data-code=\"15\">La Corunya<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Conca\" data-code=\"16\">Conca<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Girona\" data-code=\"17\">Girona<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Granada\" data-code=\"18\">Granada<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Guadalajara\" data-code=\"19\">Guadalajara<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Guip\u00fascoa\" data-code=\"20\">Guip\u00fascoa<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Huelva\" data-code=\"21\">Huelva<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Osca\" data-code=\"22\">Osca<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Ja\u00e9n\" data-code=\"23\">Ja\u00e9n<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Lle\u00f3\" data-code=\"24\">Lle\u00f3<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Lleida\" data-code=\"25\">Lleida<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"La Rioja\" data-code=\"26\">La Rioja<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Lugo\" data-code=\"27\">Lugo<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Madrid\" data-code=\"28\">Madrid<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"M\u00e0laga\" data-code=\"29\">M\u00e0laga<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"M\u00farcia\" data-code=\"30\">M\u00farcia<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Navarra\" data-code=\"31\">Navarra<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Orense\" data-code=\"32\">Orense<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Ast\u00faries\" data-code=\"33\">Ast\u00faries<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Pal\u00e8ncia\" data-code=\"34\">Pal\u00e8ncia<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Las Palmas\" data-code=\"35\">Las Palmas<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Pontevedra\" data-code=\"36\">Pontevedra<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Salamanca\" data-code=\"37\">Salamanca<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Sta. Creu Tenerife \" data-code=\"38\">Sta. Creu Tenerife <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Cant\u00e0bria\" data-code=\"39\">Cant\u00e0bria<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Seg\u00f2via\" data-code=\"40\">Seg\u00f2via<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Sevilla\" data-code=\"41\">Sevilla<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Soria\" data-code=\"42\">Soria<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Tarragona\" data-code=\"43\">Tarragona<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Terol\" data-code=\"44\">Terol<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Toledo\" data-code=\"45\">Toledo<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Val\u00e8ncia\" data-code=\"46\">Val\u00e8ncia<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Valladolid\" data-code=\"47\">Valladolid<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Biscaia\" data-code=\"48\">Biscaia<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Zamora\" data-code=\"49\">Zamora<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Saragossa\" data-code=\"50\">Saragossa<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Ceuta\" data-code=\"51\">Ceuta<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Melilla\" data-code=\"52\">Melilla<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Gipuzkoa\" data-code=\"53\">Gipuzkoa<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"M\u00e0rqueting\" data-code=\"98\">M\u00e0rqueting<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"C\u00e0rregues\" data-code=\"99\">C\u00e0rregues<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t\t<input type=\"hidden\" name=\"Lead___StateCode\" id=\"Lead___StateCode\" value=\"\">\n\t\t<\/div>\n\t\t<div class=\"col-6 form-group px-1 px-md-3\">\n\t\t\t<label for=\"Lead___PostalCode\" class=\"sr-only\">Codi postal<\/label>\n\t\t\t<input type=\"text\" name=\"Lead___PostalCode\" class=\"form-control\" id=\"Lead___PostalCode\" placeholder=\"Codi postal\">\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"row\">\n\t\t<div class=\"col-sm-12 form-check checkbox pl-4 ml-0 ml-md-3 pb-2 text-left\">\n\t\t\t<input type=\"checkbox\" name=\"legal\" value=\"1\" aria-invalid=\"false\" id=\"legal\" class=\"form-check-input\">\n\t\t\t<label for=\"legal\">\n\t\t\t\t<b>ENTENC I ACCEPTO<\/b> el tractament de les meves dades tal com es descriu anteriorment i s'explica amb m\u00e9s detall a la Pol\u00edtica de Privadesa.\t\t\t<\/label>\n\t\t<\/div>\n\t\t<div class=\"col-sm-12 form-check checkbox pl-4 ml-0 ml-md-3 pb-4 text-left\">\n\t\t\t<input type=\"checkbox\" name=\"informacion\" value=\"1\" aria-invalid=\"false\" id=\"informacion\" class=\"form-check-input\">\n\t\t\t<label for=\"informacion\"><b>AUTORITZO<\/b> l'enviament de comunicacions comercials\t\t\t<\/label>\n\t\t<\/div>\n\t\t<input id=\"Lead__Idioma\" type=\"hidden\" name=\"Idioma__c\" value=\"CA\" data-lang=\"CA\">\n\t\t<input type=\"hidden\" name=\"Language\" value=\"CA\">\n\t\t<input type=\"hidden\" name=\"Origin\" value=\"INTERNET: FORMULARIO WEB\">\n\t\t<input type=\"hidden\" name=\"URLWeb\" value=\"fain.es\">\n\t\t<input type=\"hidden\" name=\"Canal__c\" value=\"Web\">\n\t\t<input type=\"hidden\" name=\"Description\" value=\"\">\n\t\t<input type=\"hidden\" name=\"Subject\" value=\"Petici\u00f3n v\u00eda formulario web\">\n\t\t<input type=\"hidden\" name=\"Lead___Country\" value=\"Spain\" id=\"Lead___Country\">\n\t\t<input type=\"hidden\" name=\"Lead___CountryCode\" value=\"ES\" id=\"Lead___CountryCode\">\n\n\t\t<input type=\"hidden\" name=\"action\" value=\"formularioFAIN\" id=\"actionRecaptcha\">\n\t\t<input type=\"hidden\" name=\"token\" value=\"\" id=\"tokenRecaptchaFAIN\">\n\t\t<input type=\"hidden\"\n\t\t\tname=\"validacion\"\n\t\t\tvalue=\"\"\n\t\t\tid=\"validacionRecaptchaFAIN\"\n\t\t\tdata-mensaje=\"Lo sentimos, pero no hemos podido gestionar tu solicitud. Puedes llamarnos y solucionaremos tu consulta\">\n\t\t\t\t\t<input type=\"hidden\" name=\"CASO_OrigenCaso\" value=\"FORMULARIO WEB\">\n\t\t\t<input type=\"hidden\" name=\"CASO_Canal\" value=\"WEB\">\n\t\t\t<input type=\"hidden\" name=\"CASO_OrigenConocimiento\" value=\"FORMULARIO COMERCIAL\">\n\t\t\t<input type=\"hidden\" name=\"LEAD_CanalCandidato\" value=\"FORMULARIO WEB\">\n\t\t\t<input type=\"hidden\" name=\"LEAD_Canal\" value=\"WEB\">\n\t\t\t<input type=\"hidden\" name=\"LEAD_OrigenConocimiento\" value=\"FORMULARIO COMERCIAL\">\n\t\t\t\t<div class=\"col-sm-12 text-center mb-3\">\n\t\t\t<input id=\"btn-submit-form\" type=\"submit\" value=\"Enviar\" class=\"\">\n\t\t\t<button id=\"btn-enviando-form\" type=\"button\" class=\"btn btn-primary d-none\">\n\t\t\t\t<span class=\"spinner-border spinner-border-sm mr-1\" role=\"status\" aria-hidden=\"true\" style=\"width: 1.3rem;height: 1.3rem;\"><\/span>\n\t\t\t\tEnviant...\t\t\t<\/button>\n\t\t<\/div>\n\t<\/div>\n<\/form>\n<div class='container-fluid px-0'>\n\t<div class='row'>\n\t\t<div class=\"col-sm-12\">\n\t\t\t<p class=\"infoLegal checkbox m-0 text-left\">\n\t\t\t\t<b>Informaci\u00f3 b\u00e0sica en protecci\u00f3 de dades:<\/b> Conformi al RGPD i la LOPDGDD, FAIN ASCENSORES SA tractar\u00e0 les dades facilitades amb la finalitat de trucar-te amb la informaci\u00f3 que necessitis. Per obtenir m\u00e9s informaci\u00f3 sobre el tractament de les vostres dades i exercir els vostres drets, visiteu la nostra <a target=\"_blank\" href=\"https:\/\/fain.es\/ca\/politica-de-privadesa\/\">pol\u00edtica de privadesa<\/a> \t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>A FAIN Ascensors mana la transpar\u00e8ncia del treball realitzat, aix\u00ed com la transpar\u00e8ncia amb el client. En aquest sentit, estem disponibles 24\/7 els 365 dies de l&#8217;any, i oferim acc\u00e9s a un portal web per a clients amb informaci\u00f3 disponible i auditada, com els comunicats de manteniment (que, per a m\u00e9s veracitat, inclouen lectura del [&hellip;]<\/p>\n","protected":false},"author":110133,"featured_media":53675,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[505],"tags":[506],"class_list":["post-53667","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-compromisos","tag-corporatiu"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAIN posa el focus en la transpar\u00e8ncia i l&#039;honestedat cap al client - FAIN<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fain.es\/ca\/blog\/fain-posa-el-focus-en-la-transparencia-i-lhonestedat-cap-al-client\/\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAIN posa el focus en la transpar\u00e8ncia i l&#039;honestedat cap al client - FAIN\" \/>\n<meta property=\"og:description\" content=\"A FAIN Ascensors mana la transpar\u00e8ncia del treball realitzat, aix\u00ed com la transpar\u00e8ncia amb el client. 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